Head of Research and Evaluation - International Projects

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Cabinet Office
London, United Kingdom
Application Deadline
£52,500 - £60,635

Cabinet Office supports the Prime Minister and ensures the smooth running of government - from developing policy, to modernising public services. We welcome talented people from all backgrounds with the skills and the commitment to build a career in the Civil Service.

The Cabinet Office Purpose is

  • to maintain the integrity of the Union, coordinate the security of the realm and sustain a flourishing democracy;
  • to support the design and implementation of HM Government’s policies and the Prime Minister’s priorities; and
  • to ensure the delivery of the finest public services by attracting and developing the best public servants and improving the efficiency of government.

The work Cabinet Office delivers is vast and therefore presents opportunities to develop your skills and experience in a variety of critical government agendas.
An organisation of approximately 7,000 employees, the Cabinet Office is a vibrant, modern and exciting place to work, attracting a diverse workforce which represents the people we serve. Our main offices are in London, but we have staff based around the UK.

At the heart of this are our Cabinet Office values. To deliver our Purpose and help make Cabinet Office a great place to work, we all commit to:-

  • treating everyone with Respect
  • actively Collaborate, and
  • build Trust

We pride ourselves in our ambition to be the most inclusive government department employer by 2020 and we have a number of staff benefits, including flexible working to ensure we meet this.

Business unit information

The Government Communication Service Knowledge and Capability Unit is an exciting unit within the Cabinet Office that focuses on capability building in overseas governments. Led by the Cabinet Office, in partnership with the Foreign Office, the unit deploys experts from across GCS and the wider civil service to deliver short to long-term strategic communications projects that support UK Government diplomatic and development objectives.

As our work has grown, so has the importance of developing effective ways of measuring and monitoring the impact we are having. There is also significant opportunity to develop and deliver ad-hoc research and insight projects in conjunction with our overseas communications teams.

The Head of Research and Evaluation will be responsible for managing and overseeing all the unit’s analytical activity - evaluation, research, insight generation and data analysis - both in the UK and the countries around the world where we have projects. As this is a new position, the post-holder will have the opportunity to shape development of the team and its work at an early stage.

You’ll most likely have a background in social research, market research or evaluation and insight. We’re looking for someone who enjoys leading others and thinking strategically, but who can be detail-oriented and hands-on as required. You will be able to approach problems afresh in a creative and collaborative way, and your excellent technical ability, spanning both quantitative and qualitative methodologies, will be matched by equally strong interpersonal and communications skills.

Day to day work in the unit is varied, interesting and fast-paced. As the role will involve working with both team members and officials based overseas, an appreciation and enthusiasm for international work is essential. There will be some scope for international travel.

The post-holder will be based in central London at 1 Horse Guards Road.

Job Description

Main responsibilities

As Head of Research and Evaluation, International Projects you will:

  • Lead on all regular evaluation reporting processes for the unit’s Officials’ Board, Ministerial Board, funders and stakeholders so that high quality, clear reports and presentations are produced on time.
  • Ensure that every project team receives regular and timely communications about evaluation and reporting; understands what it needs to do; and contributes quality data to deadlines.
  • Manage the evaluation team to develop and roll out a new evaluation framework built on sound metrics that accurately reflect our critical success factors in market.
  • Continually evolve and improve our approach to evaluation, data analysis and research so that decisions at a project and strategic level are taken on a sound evidential basis.
  • Lead the Evaluation and Insight Centres of Excellence, establishing best practice within the unit, and identify opportunities to expand our insight offering in the countries where we work.
  • Introduce new approaches to data visualisation so that our outputs and findings look professional, and are clear and meaningful to all audiences.
  • Introduce automation of reporting processes wherever possible, so that manual input is minimised and the project teams can conduct evaluation work as efficiently as possible.
  • Keep up to date with changing trends in research, insight and evaluation, bringing methodological innovation into the team, building our thought leadership, and identifying opportunities to pilot new ways to demonstrate the impact of our unit.
  • Build capability within the team: upskill communications consultant colleagues in evaluation, research and analysis techniques through delivering formal training sessions and coaching them individually on projects.
  • Coach the team in how to distil complex research and findings into engaging and actionable insight in appropriate formats
  • Give expert guidance and assistance to country teams on all aspects of ad-hoc research projects, including scoping objectives; writing a brief; commissioning and managing a local agency; and interpreting data and findings.
  • Consider, prioritise, and, where appropriate, deliver in-country support in response to ad-hoc requests for evaluation and data analysis.
  • Work with the digital learning team to ensure that the analytics for our elearning courses incorporate key metrics and are reported in a usable format.

Skills and experience


  • Extensive experience of leading both quantitative and qualitative research and evaluation projects, including design, implementation and reporting. Experience of directly conducting fieldwork and analysis as well as managing others (for example, agencies) to do so.
  • Experience of leading, managing and coaching others.
  • Ability to define the question or business problem at hand, to create an analytical framework to explore it, and to identify and source the relevant data and evidence.
  • Strong stakeholder management skills, and adept at working collaboratively with others inside and externally to the business unit. Able to take the initiative but to seek consensus where required.
  • Excellent written communication skills, including presenting data and evidence compellingly, incorporating data visualisation as appropriate; distilling complex research findings to provide engaging and actionable insight; and strong report writing skills.
  • A deep understanding of research methodologies and processes, including survey design, and knowledge of social research ethics and data protocols.


  • Experience of evaluating communications activity and campaigns.
  • Experience of creating “Theories of Change”.
  • Experience of working internationally.
  • Familiarity with digital research techniques (e.g. user research; data analytics)

Please note that this role requires CTC clearance, which would normally require 3 years’ UK residency in the past 3 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Apply before 11:55 pm on Sunday 26th April 2020


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