Product Manager - AI Investment Products


London EC3M 4BE

Ref: JR1812658

Science team at AIG develops AI-first products (apps and services that use machine learning to inform and assist their users) for both the insurance and investment arms of AIG. This is mainly achieved through:

  • Incubation of disruptive innovation (through scientists, engineers and designers working together)
  • Machine learning R&D (and publication in top AI/ML conferences and journals)
  • Machine-learning advisory / consultancy to AIG's global businesses

The resulting solutions and innovations aim to reinvent AIG’s internal processes, improve AIG’s offerings to its clients (in line with the company’s mission to be its clients’ most valued insurer), and ultimately disrupt the wider insurance industry.

As a critical role in Science’s success, we are looking to hire Product Managers, who will work with teams of engineers, designers, scientists and business partners to constantly align product vision; innovate and execute product initiatives across the company; take the product from conception / definition through to launch, and function as a central resource with design, quality, test, and production release as the product(s) move through their lifecycle.

This is an exciting opportunity for those who want to demonstrate leadership – both direct and by influence – to drive the product strategy, roadmap, launch and operations, while enjoying the work in a multidisciplinary AI product team.

Responsibilities and Performance Objectives:

  • Lead the development of the product strategy and vision supported by internal and external analysis – including, not limited, defining and analysis of success metrics
  • Define product roadmaps based on team strategy and vision
  • Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
  • Manage prioritization and trade-offs among customer experience, performance and operational support load
  • Create buy-in for the product vision both internally and with key external partners / clients
  • Work closely with teams of engineers, scientists and designers to develop products and deliver them to market
  • Proactively identify and resolve issues that may impair the team’s ability to meet strategic, financial, and technical goals
  • Lead the ideation, technical development, and launch of innovative products
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction

Required Attributes:

  • Demonstrated ability to think strategically about product, successfully leading cross-functional teams to deliver on a product vision (e.g., development of product roadmaps, specification/requirements documents, wireframes, user stories, and personas)
  • Fluency in human-centered design, ideation, technical development, and launch of innovative products
  • Basic knowledge of programming languages such as Front-End tool-kits (HTML, CSS, JavaScript) and Back-End toolkits (Python)
  • Good understanding of how technology teams operate, with experience working Agile/Lean
  • A background in data-driven decision making and working with data to find solutions and answers
  • Experience in all aspects of building and launching online products
  • Experience in translating usability studies, research and market analysis into product requirements to meet explicit and implicit user needs

An ideal candidate is not required to, but will also have:

  • Experience working in investments or asset management
  • Strong data analytics skills
  • Experience working with AI and machine learning-based products
  • Start-up or digital agency experience

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

As a critical role in Science's success, we are looking to hire Statistical Machine Learning Scientists to join our team and contribute to the development and implementation of the algorithmic core of a series of exciting new projects in AIG's global Science team - focused on solving complex business problems.

This is an exciting opportunity for those who want to enjoy state-of-the-art R&D and be challenged and grow as a Statistical Machine Learning Scientist; along the way this role will contribute to game-changing products for the multi-trillion-dollar insurance industry and use AIG's (the world's largest insurer by many metrics) global network to deliver impact and change.

Responsibilities and Performance Objectives:

  • Employ the existing (and develop new) Machine Learning algorithms that can find patterns in large multi-modal data.
  • Provide innovative solutions for the business (e.g., by translating complex commercial problems to Machine Learning problems).
  • Be an active member of teams that provide the business with data-driven apps, insight and strategies.
  • Participate in, lead, and create cross-functional projects and training.
  • For senior roles, lead, inspire and mentor junior scientists and research assistants (interns).
  • Communicate (both oral and written) with colleagues and stakeholders (both internal and external).

Required Attributes

Both senior candidates (i.e., with years of post-doctoral and/or industrial experience) and junior candidates (i.e., recent PhD graduates) are welcome to apply; we have and will offer positions appropriate to expertise and level of experience.

The minimum required skills include:

  • A postgraduate (MSc/PhD/Post-doc) qualification in a numeric discipline such as Statistics, Machine Learning, Computer Science, Signal Processing etc.
  • Scientific expertise and applied experience in Machine Learning (ideally, a combination of excellent academic research and high-impact commercial experience).
  • In depth understanding of common Machine Learning algorithms (e.g., for classification, regression and clustering).
  • In depth knowledge of advanced statistical theories, methodologies, and inference tools (e.g. familiar with hypothesis testing, (generalized) linear models, additive models, mixture models, non-parametric models, etc.).
  • Proven track record in advanced topics of Machine Learning (e.g., Bayesian inference, hierarchical models, deep learning, Gaussian processes, causal inference, graph theory, etc.).
  • Advanced programming skills in Python and R (and their related data processing, Machine Learning, and visualization libraries).
  • Practical experience in preparing data for Machine Learning (e.g., using SQL and/or NoSQL technologies).
  • Completion of at least one significant project (equivalent of a great PhD research project, and/or a viable commercial product) in applied Machine Learning.
  • Excellent communication skills

An ideal candidate (is not required to, but) will also have:

  • Integration of Machine Learning algorithms with big-data platforms (e.g., Spark) and high-performance computing ecosystems (e.g., CUDA).
  • Programming in C++, Java.
  • Deployment of algorithms as real time/ highly available services.
  • Integration with front-end systems (e.g., HTML5/ native mobile apps).
  • Employing Machine Learning in collaborative commercial settings (e.g., using DevOps methodologies and tools such as GitHub), ideally, in collaboration with product development teams.
  • Leading scientific projects.
  • Publication record in (and willingness to represent AIG in) top scientific journals and conferences such as NIPS, ICML, ICLR, and AAAI etc.)
  • Senior candidates should have proven ability to engage with business, formulate technical problems from business needs and craft solutions to shape business priorities

The roles are based in our London office and are paying a competitive salary, bonus and a great benefits package.

The application deadline is 26th November 2018.

About AIG

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

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