Data Analyst


Dublin, Ireland

Application Deadline

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About The Role

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.

Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone. Join us and do your life's best work.

As a critical member of our Analytics team, you will help rewrite the future of UnitedHealth Group. You are a thought leader who thrives on developing new solutions to solve tough challenges. Here, your analytical and innovative skills will help us with our mission of helping people live healthier lives. Yes, we share a mission that inspires. And we need your organizational talents and business discipline to help fuel that mission. Are you ready to analyze data and deliver bold, business-savvy ideas to impact the lives of millions?

As a Data Analyst, you will be empowered to support short and long term operational/strategic business activities; develop, enhance, and maintain business intelligence tools that will have an impact on business decisions. In this role, you will have the opportunity to use your keen data modelling and programming skills to support the creation of valuable solutions to improve the health care system. Join us! Your passion for performance can fuel your life's best work

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities

  • Collaborate with stakeholders and internal business partners to understand business requirements and translate them into analytical solutions. Solutions may range from Excel to dashboarding to AI/GPT models.
  • Design, build & maintain ETL processes & associated Stored Procedures, where applicable
  • Build and maintain user friendly and informative dashboards that provide actionable insights to stakeholders using relevant data visualization aids.
  • Support & maintain Key Performance metrics while producing actionable insights for improvements.
  • Apply Data Quality Assurance Techniques to verify accuracy and reliability of data and reports, identifying and resolving data quality issues.
  • Conducting Ad Hoc Analysis and Problem-Solving skills to solve complex data issues and support informed decision making.
  • Be enthusiastic, positive and competent in taking on ad-hoc technical tasks as required to support the team’s broader business objectives

Required Qualifications

  • Bachelor’s degree or hands-on data analysis proven experience required.
  • Strong SQL skills and experience
  • Excellent analytical and problem-solving skills, with the ability to think critically and translate complex concepts into practical solutions.
  • Proficient in working with a Relational Database Management System such as SQL Server, MySQL, Oracle, and PostgreSQL
  • Proven experience in designing, developing, and optimizing SQL queries including ETL scripts and associated Stored Procedures using data tools such as Alteryx
  • Experience of documenting requirements and being the liaison between the technical and the business stakeholders of such requirements.
  • Proven experience using data visualization tools, primarily Power BI. Tableau or other similar visualization tools a bonus.
  • High proficiency in Excel for ad hoc data analysis & potential macro creation
  • Excellent oral and written communication skills including provision of technical specification documentation, e.g., presenting a data model to the report team or building a data dictionary.
  • Enthusiasm, innovation and curiosity in tackling the myriad technical tasks that can arise within the team
  • Proficiency with MS Office applications such as Word, PowerPoint, Teams & OneNote

Preferred Qualifications

  • Familiarity with Risk and Quality programs for UHC and Commercial Reporting in Optum
  • Experience working in an Agile Scrum team as a team member involved in Agile ceremonies
  • Experience working with AI and GPT technologies
  • Strong people skills, proven ability to work and present effectively with all levels of leadership, as well as business partners in other UHG entities
  • Experienced working in a large global and virtual corporate environment, in particular working closely with stakeholder teams in the USA

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.

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