Job band: D
Contract type: Fixed Term Contract (12-month Attachment)
Department: Chief Customer Officer Group Data
Location: London Broadcasting House/ Salford Dock House (Hybrid role,up to 2 days in the office)
Proposed salary range: £55,000 - £70,000 + London weighting depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
The BBC offers some of the most popular services online and offline, reaching 94% of UK adults every month. We are seeking a Principal Data Analyst to join the Central Analytics Team and help us maximise the value we deliver to our audiences across the BBC portfolio.
In this role, you will lead the development of new data solutions and insights projects to support decision-making at the BBC. You will work with a wide range of data sources—including analytics data, metadata systems, and third party datasets—to deepen our understanding of audience behaviour and preferences. As a subject matter expert, you’ll collaborate closely with non technical colleagues, advising on performance metrics and promoting the adoption of self serve tools managed by our team.
WHY JOIN THE TEAM
You’ll join the BBC Central Analytics Team and play an important role in delivering insights and building tools that support the use of data in core business decisions across the BBC Public Service, which run iconic services such as News, Sport, iPlayer and Sounds. We sit within the wider Data Team and frequently collaborate with other analysts, data scientists and data engineers. We are part of the Chief Customer Officer Group, which also includes other disciplines such as Research, Marketing and the Licence Fee Unit.
Your Key Responsibilities And Impact
Working as the Principal Data Analyst, your responsibilities will include:
- Delivering data analytics projects and insights at scale
- Leading the delivery of analytics requirements while working collaboratively in cross-discipline project groups to improve the BBC’s data capabilities
- Creating dashboards and visualisations to enable stakeholders to self-serve
- Maintaining and proactively identifying opportunities to improve our existing data tools and pipelines
- Building data automation processes and pipelines that bring third-party datasets into our systems
- Communicating insights in a compelling way to convey a clear story to senior stakeholders
- Training and mentoring junior analysts
- Providing technical expertise and acting as a first point of contact for analytics queries from colleagues who are not data-oriented
- Developing your own analytics skills and keeping up to date with the latest industry developments
- Writing documentation and maintaining knowledge hubs
Essential Criteria
YOUR SKILLS AND EXPERIENCE
We welcome candidates from a variety of backgrounds. The key qualities we are looking for include:
- Strong background in data analytics
- Ability to leverage data to generate customer insights and actionable recommendations
- Advanced SQL skills and working proficiency in another coding language (e.g., R or Python)
- Experience of working with complex datasets in the big data warehouse environment (e.g., AWS Redshift, Snowflake, Microsoft Azure)
- Strong skills in data visualisation tools (e.g., Tableau, Power BI, Looker)
- Experience developing relationships with stakeholders and explaining complex data to non-technical colleagues
- Proactive attitude with a problem-solving mindset
- Team player able to juggle multiple projects simultaneously
DESIRABLE CRITERIA
- Interest in and good knowledge of the BBC services
- Skilled in using digital analytics data with an understanding of tracking implementation (e.g., Piano Analytics, Google Analytics)
- Experience line managing or mentoring junior staff members
- Ability to liaise with third-party suppliers to develop new data solutions
INTERVIEW PROCESS
Shortlisted candidates will be invited to participate in our interview process, which includes:
- Initial call with a BBC recruiter
- Take-home data task, followed by a one-hour online interview where candidates will present their work to a panel
- Final panel interview focused on core competencies and BBC values
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
For any general queries, please contact: bbchr@bbc.co.uk
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
